Frequently Asked Questions

1. What does onepiecetcg.in sell?
We sell English One Piece Card Game single cards - Leaders, Characters, Events, Stages, DON!!, promos, and alternate / secret-rare pulls. We are a singles-only store: no sealed product and no other TCGs, just the exact cards you are hunting for.

2. Are your cards genuine and in English?
Yes. Every card is a genuine, official English-language One Piece Card Game single. onepiecetcg.in is an independent seller and is not affiliated with, or endorsed by, Bandai, Shueisha, or Toei Animation.

3. What condition are the cards in?
Singles are Near Mint (NM) unless a listing states otherwise, and every card is described from real photos. Minor factory print marks and slight variance are normal for collectible singles.

4. Can I request extra photos before I pay?
Absolutely. For higher-value cards you can ask for additional photos before ordering - just message us on WhatsApp at +91 70028 78422 with the card name or number.

5. How do I search for a specific card?
Use the search bar at the top of the site. You can search by card name or card number - for example, type OP05-107 or OP11-103, and if it is in stock it will show up.

6. How do I place an order?
Browse the shop, add the cards you want to your cart, and check out - it is quick and fully self-serve. If you run into any trouble during checkout, call or WhatsApp us at +91 70028 78422.

7. What payment methods can I use?
Pay securely at checkout using UPI, credit / debit cards, and net banking. If a payment does not go through or you need help, call or WhatsApp us at +91 70028 78422.

8. Do you ship across India? Do you ship internationally?
We ship across India only (pan-India). We do not offer international shipping at this time.

9. How long will delivery take?
Orders are dispatched within 1-3 working days of payment confirmation and typically arrive 3-7 working days after dispatch. Remote and non-metro PIN codes may take a little longer.

10. How are the cards packaged, and how do I track my parcel?
Every card is sleeved, placed in a top loader or card saver, and protected with cardboard and a rigid mailer or box sized to your order. Once your order is dispatched, we share a tracking number on WhatsApp / SMS.

11. What is your return and refund policy?
As condition-sensitive collectibles, cards are final sale once shipped. We accept a return or refund only for items that are wrong, missing, or verifiably damaged - report within 48 hours of delivery with clear photos or an unboxing video and your Order ID.

12. Do you offer free gifts with orders?
Yes! Every order unlocks free collector-grade gifts based on your order value (see our Offers page) while stocks last - the more you collect, the more you get.